FAQ – Sneakspot Help

How can I place an order?

Browse our Sneakspot collection, choose your size, add items to your cart, and proceed to checkout.

What payment methods do you accept?

Sneakspot accepts all major credit/debit cards, PayPal, and other secure payment options listed at checkout.

Is my payment information secure?

Yes, all transactions on Sneakspot are encrypted and processed securely through trusted payment providers.

How long will it take to receive my order?

Delivery times vary depending on your location, but typically range from 3-7 business days.

Do you ship internationally?

Yes, Sneakspot offers worldwide shipping. Shipping fees and times vary by destination.

Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 24 hours of purchase by contacting Sneakspot customer support.

What is your return/exchange policy?

You may return or exchange unused Sneakspot items within 14 days of delivery. Please check our Return Policy page for details.

What should I do if I receive a defective or wrong item?

Contact Sneakspot support immediately with photos, and we will arrange a replacement or refund.

How can I track my order?

Once your Sneakspot order is shipped, you will receive a tracking link via email or SMS.